Guide · Quote Process
How our after team review written quote works
Our quote flow is intentionally simple: indicative pricing in 60 seconds online, firm written quote from our dispatch team after team review and valid for 24 hours. Here's what each step actually does.
3 min read
Step 1: indicative pricing online
Our /quote page gives you an indicative price in seconds. You enter the first two digits of origin and destination postcodes, linear meters / weight / volume, and whether the goods are ADR.
The output is an indicative figure — not a firm quote. It's based on our standard rate table for the corridor. Final pricing depends on specifics (exact pickup location, time window, whether the goods consolidate with others on the departure) that we confirm after review.
Step 2: you submit details for a written quote
If the indicative figure works for you, submit your email and dispatch reviews the load. For most lanes, a firm written quote comes back after team review and stays valid for 24 hours.
If we can't hit after team review on a complex lane (unusual ADR, oversized, multi-stop), we tell you up front — and the written quote still lands the same business day rather than miss the commitment.
What the written quote includes
Firm price for the stated parameters (pickup, delivery, dimensions, weight, ADR class if applicable).
How long that price holds: the written quote stays firm for 24 hours from the moment we send it.
Transit time commitment with departure window.
What's included (CMR, standard insurance to CMR limits, base handling).
What's excluded or surcharged (tail-lift delivery, waiting time at pickup, additional insurance, specific demurrage).
What happens after you accept
A named dispatcher takes the file. You get their direct phone and email — not a generic inbox.
Pickup confirmation 24–48 hours before collection. GPS tracking active from pickup to delivery.
Proof of delivery returned electronically; closed customs file if applicable (UK, CH).
Related
How does the SAVA Logistic written freight quote process work?
Submit your origin, destination, cargo dimensions, weight, and any special requirements via the online form. SAVA Logistic returns a fixed-price written quote after team review, valid 24 hours, covering LTL groupage or express options with transit times for your corridor. Quotes include all costs with no hidden surcharges. Accepted quotes proceed to booking confirmation with driver and vehicle assignment.
- •Online form: origin, destination, cargo details, special requirements
- •Written quote after team review, valid 24 hours
- •Fixed prices covering LTL groupage and express options
- •No hidden surcharges — price includes all standard costs
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