Does SAVA prepare and deliver orders from its Spanish warehouse, or only carry freight between countries?

Both, as one chain. Orders are picked to the case in SAVA's own 3,200 m² warehouse in Castellar del Vallès, in the Barcelona metropolitan area, made ready to travel, and dispatched on the same scheduled corridors that carry SAVA's groupage across Europe. Final delivery runs in Spain and in the destination countries of those corridors, to business addresses and to private addresses alike; outside that map SAVA says so instead of quoting for it. Chilled and frozen goods are not accepted, in the warehouse or on the road.

•Picking is to the case: a full carton or a full pallet, never a single unit taken out of a box
•Orders are picked and dispatched from SAVA's own building in Castellar del Vallès, with its own staff
•Last-mile delivery in Spain and in the destination countries of the corridors already run — B2B and B2C alike
•Proof of delivery is available; the form is electronic or a signed delivery note depending on the delivery, agreed in advance rather than promised as one format
•Chilled and frozen goods are excluded: no refrigerated vehicles and no cold chain

What happens to a return sent back to SAVA in Spain?

It comes back to the same dock it left from, in Castellar del Vallès, and is booked in the way any inbound is. Every return is inspected before anything is decided about it. What comes through the inspection and is wanted back in circulation is put away again and available to be picked like the rest of the stock; what is not worth putting back is destroyed instead. The customer decides which of the two applies, and that rule is agreed in advance rather than settled one return at a time.

•Returns are received at the same Castellar del Vallès warehouse the order was dispatched from
•Every return is inspected before a decision is taken on it
•Goods that come through the inspection go back into stock and are available for the next order
•Goods that are not worth putting back are destroyed instead
•The rule for which of the two applies is agreed with the customer in advance

Service

Distribution and last-mile delivery from Spainfrom case picking to proof of delivery

It starts in our own warehouse in Castellar del Vallès, in the Barcelona metropolitan area. An order comes in, we pick it to the case, we make it ready to travel, and it leaves on the same scheduled corridors that carry our groupage across Europe — delivered to a business or to a private address, in Spain or in one of the countries those corridors already serve. And when something comes back, it comes back here.

Talk about distribution Get a freight quote

Where the last mile runs, and where it does not

We deliver in Spain and in the destination countries of the corridors we already run. That is the whole map, said plainly: the last mile follows the line haul, so where the corridors already run, the delivery is ours to answer for from the warehouse door to the receiver — and where they do not, you will hear that from us rather than find it out afterwards.

Both kinds of delivery point, too. A pallet into a goods-in bay is one job; a carton to somebody's home, with a person who has to be there to take it, is another. We do both, B2B and B2C, and it is worth saying out loud because the two are usually quoted as if they were the same delivery.

What the service covers

Spain and our corridor countries: The last mile runs on the same map as the line haul
B2B and B2C: Delivery to goods-in bays and to private addresses alike
Case-level picking: Full cartons and full pallets, not single units out of a box
Castellar del Vallès: Orders are picked and dispatched from our own building, with our own staff

What happens to an order

Four steps, in the order they actually happen. The first two happen in our own building in Castellar del Vallès, with our own staff; the last two run on the corridors we already operate. If what you need is not on this list, ask, and you will get a straight yes or no rather than a maybe.

Order picked

Your order comes in and is picked from your stock in Castellar del Vallès. We pick to the case: an order line is a full carton or a full pallet, never a single unit taken out of a box.

Made ready to travel

The order is closed up for transport and goes out with the delivery paperwork that travels with the consignment, so nothing is being sorted out on the dock while the trailer waits.

Dispatched on our corridors

It leaves on the same scheduled European corridors that carry our groupage, from the same building it was stored in — no shuttle run to a separate hub before it can join a departure.

Last-mile delivery

Final delivery in Spain and in the destination countries of those corridors, to businesses and to private addresses alike. Outside that map we say so instead of quoting you for it.

Proof of delivery

Proof of delivery is available, and it is a fair thing to ask about before you promise it to a customer of your own. What we will not do is promise one format on a web page: on some deliveries the proof is electronic, on others it is a signed delivery note, and which of the two applies depends on the delivery. Tell us what has to come back to you and we will tell you which form applies to your flow, before you build a process around the wrong one.

How our scheduled corridors work

What we do not carry

Chilled and frozen goods. Not in the warehouse and not on the road — no refrigerated vehicles, no cold chain — and reading it here costs you less than finding it out at the loading dock. Anything else, ask us about your actual commodity rather than assume: we would rather answer the question than have you rule us out, or rule us in, on a guess.

What the warehouse takes on

And what comes back

Reverse logistics: what comes back has to go somewhere too. Here is what happens to a return, in order:

Booked back in

The return arrives back at our dock in Castellar del Vallès and is booked in, the same way any inbound is. It is back in a building you already know rather than sitting in somebody else's yard.

Inspection

Every return is inspected before anything is decided about it. That is the step that tells you whether what came back is still sellable, and it is why a return does not simply reappear in your stock figures unchecked.

Back into stock

Where the goods come through the inspection and you want them back in circulation, they are put away again and available to be picked like the rest of your stock.

Or destroyed

Where they are not worth putting back, they are destroyed instead. You decide which of the two happens, and we agree that rule with you in advance rather than assume it one return at a time.

What we ask you, instead of publishing a figure that may not describe you

There is one number a distribution page is expected to publish and we do not have it: how many pallet positions are free. The warehouse is floor-stacked rather than racked, so there is no grid of positions to count in the first place. Your operation is not an average either, and the four things below are what decide whether this service fits it — so we ask them first and answer you in writing.

How many orders go out in a typical week, and what one looks like: how many lines, and whether it ships as a full pallet or as whole cartons. We pick to the case, so if your orders need single units taken out of a box, we are the wrong warehouse and this is where we say so.
Where the deliveries go — which countries, and whether they are to businesses, to private addresses, or to both. We deliver in Spain and in the destination countries of our corridors, so this is what tells us whether your map fits ours.
What has to come back to you as proof that a delivery happened, and who inside your business needs to see it. That is what decides which form of proof of delivery suits your flow.
What is supposed to happen to a return when it lands — back into stock, or destroyed — and who makes that call, so the rule is agreed before the first one arrives.

Four questions beat a number that turns out not to describe you.

Tell us what leaves, and where it goes

Order preparation and last-mile delivery out of Castellar del Vallès, in the same building that consolidates our scheduled European corridors. Tell us what you move and we will tell you what we can take on.

Talk about distribution Get a freight quote

Frequently asked

Where do you deliver?

In Spain, and in the destination countries of the corridors we already run. The last mile follows the line haul: if a corridor already runs to a country, the delivery inside it is ours; if it does not, we will say so rather than quote you for a postcode we do not serve.

Do you deliver to private addresses, or only to businesses?

Both. B2B and B2C — a pallet into a goods-in bay and a carton to somebody's home are different jobs, and we do them both. If your volume is mostly residential, say so when you ask, because it changes how the delivery is planned.

Do I get proof of delivery?

Yes, proof of delivery is available. What we will not do is promise you a single format: on some deliveries it is electronic and on others it is a signed delivery note, and which one applies depends on the delivery. Tell us what your own customer needs back and we will tell you which form your flow gets, before you build a process around it.

Do you carry chilled or frozen goods?

No. Neither in the warehouse nor on the road — no refrigerated vehicles and no cold chain. If your product needs temperature control we are the wrong operator for it, and we would rather you knew that now than at the loading dock.

Is this e-commerce fulfilment?

It depends what you mean by the word. We pick to the case — a full carton or a full pallet — so replenishment for shops, distributors, marketplace hubs and e-commerce operations that ship whole cartons is exactly what this is. Direct-to-consumer picking, where single units come out of a box to make up one shopper's parcel, is not something we do, and we would rather write that here than let you find it out after you have moved your stock. Returns we do handle: what comes back is received, inspected and either put away again or destroyed, whichever you have told us.